Welcome!




* NO SALES TAX!

We only charge the standard sales tax on orders shipped within Wyoming. All other states, there is no sales tax!

* Payment Method - We accept PayPal, credit cards, debit cards

We accept credit and debit card payments through PayPal. With PayPal, the entire transaction goes through their secure servers and we never see or store your credit card information on our servers. We will only see a confirmation that a payment was made. We are PayPal Verified - You can sign up for an account on the spot and your payment is processed immediately during checkout.

If you would like to pay by check, please e-mail us at info@babynurseryandbeyond.com.


Returns

We are very proud of our collection of adorable and high quality products and we want you and your little one to be happy with them when they arrive! So if you're not happy or you've simply changed your mind, please e-mail us at info@babynurseryandbeyond.com within 30 days of receipt to request a return.

All products properly returned under this policy are eligible for a refund, which may include an in-store credit or credit to the original payment method. We will credit you for the total purchase price, upon receipt of the product with its original packaging/boxes, parts, instruction manuals, and accessories, and in the exact condition it was received (free of odor or smoke) less any applicable restocking fees ($50 for furniture items charged by the manufacturer) and shipping/freight costs (if free shipping was applied to your order).

If you are returning a product that was originally purchased with a gift certificate, you will receive an in-store credit as your refund. If you are returning a product that was given to you as a gift, you will receive an in-store credit as your refund. Please e-mail us for further instructions on how to process your return. If there was an error on our part, we sincerely apologize for the inconvenience; please e-mail us within 30 days and we will work with you to resolve the issue.

All authorized returns must be made within 30 days of receipt of your items. Unauthorized returns will not be processed or will otherwise incur a 25% restocking fee plus the actual shipping charges for the original delivery and its return if they were incurred by our store.

* Please note that we CANNOT accept returns for handmade, personalized, special orders, made to order items, or discontinued items. We CANNOT accept returns on furniture items because the cost of freight and handling charges are prohibitively expensive, therefore our manufacturers will not allow returns. Merchandise refused for any reason requires written return authorization from Baby Nursery + Beyond prior to being returned to the manufacturer's warehouse. However, do inspect your items carefully when they arrive! because only product refused for damage noted at the time of delivery and marked on the carrier's delivery receipt will be replaced free of charge along with the freight costs associated with sending the replacement. Concealed damage noted after delivery (not marked on the carrier's delivery receipt) will be replaced free of charge, but the freight costs associated with sending the replacement item will be charged.

Cancellation Policy

We CANNOT accept cancellations for handmade, personalized, special order, or made to order items; because of this, your credit card must be charged at the time the order is placed. For all other items, once an order has been issued it is extremely difficult to cancel the shipment process. Thus, orders that are cancelled less than 2 business days before shipment will incur outbound and inbound freight charges and handling fees. Please contact us immediately so that we can work with our vendors if it is still possible to cancel the order. You must request written confirmation of order cancellations that have been confirmed by staff in our office at the time the order is cancelled. This will prevent errors from occurring and charges from being incurred.